Comments from our Customers
We appreciate hearing from our customers. If you need technical help or just an opinion we're here for you. Please write to [email protected] and we will provide you answers. And yes, keep the friendly comments coming, we love to hear them!
"I received my Namoli live rock order this week and put it in the tank. All that I can say is AMAZING. I have a few friends that were getting live rock at the same time that I was looking. I let them get theirs first, then I selected to call you. I am so glad that I did the Namoli Live Rock was better than anything that I have seen online or in a store (I traveled over 200 miles looking at more than 25 stores). Although all live rock (I think) is very expensive, the rok I purchased from you was well worth it. If you take as much care with your fish as you do your rock, I will never order or purchase from anyone else! Thanks again!"
Proffessor Michael Messer
Dept of Science and Engineering
Cornell University
Wanted to let you know my order came in today and everything was perfect! The clam you sent is great! The ultra orange colony rock is better than expected. My buddy chipped in with me and bought 10 emerald crabs along with my order, he was really impressed with them. I know your busy but let me tell you this, you have a great web site. The best variety and selection. But, I was most impressed when a young lady called me at my place of business and told me my order was shipped and to call her if I had any problems. Trust me, this means alot to online buyers, so thanks for everything. My buddies and I will be buying again soon. Keep up the good work.
Best wishes,
Eric Johanson and Trou Ray
I received my first order from Saltwater Fish Depot last Saturday. I have been in this hobby since 1998 and have purchased both locally and over web sites. I want to compliment you on the packaging of the clean up crew. It was a pleasure and relief to see so many bags without tons of critters in each. The splitting not only made it easier to acclimate, but it was also in the interest of the live goods inside of the bags. Everything was in excellent health and condition, and has been doing its job. I will be placing most, if not all, of my future live goods orders through Aquacon.
Thanks again,
Frank Ciller
Last week I ordered 25lbs of your Ultra Premium Fiji Live Rock and 40lbs of the live sand. On Tuesday of this week I received the packages and the rock looked great. I was so impressed I ordered another 25lbs of your Ultra Premium Fiji Live Rock. Again, it was awesome looking. I have the rock and sand in a 36 gallon bow front. Iíve had a saltwater fish only tank for 3 yrs and I donít know a lot about live rock/reef systems yet but I do know that the live rock I ordered from you guys looks much better than my friends tanks who bought their rock locally. Thank you very much for your help and for providing me with such high quality live rock.
James Wensil
We recieved our test shipment of 50 pounds of Tonga Deepwater rock from Aquatic Connection yesterday. After ordering live rock from several on line companies, as a test for our 750 gallon reef tank, your 100% correct when you state on your website that Aquacon has the nicest rock for sale. Your rock was by far was the best we received, so please ship us 350 pounds of Xlarge, and 150 pounds of Show size. This tank will be seen by 100's of visitors weekly, and the quality of your rock will make a big difference in our display.
We thank you kindly.
Dr. Timothy Ramson, O.D.
Hi guys, Our current order arrived Thursday and everything is looking great and healthy as usual. You guys have become our favorite suppliers because of the quality of your livestock and the extremely small number of problems we've encountered with a mail order company!! We are placing another coral order today.
Thanks again,
Melanie Gibs
Hi, my name is Matthew and I just received my shipment of the Xenia package, blue/gree mushrooms, and the pink/orange Ricordea. Everything arrived in great shape. The animals are very nice and I am looking forward to doing more business with your company. I am to receive slome live rock tommorrow, and I can't wait! It is very hard in my area to get good live rock. I also have a small business of maintaining and setting up custom aquarium. I intend to recommend to all my customers your web site. Again, I would like to thank you for the order and I hope to be doing much more business with you in the future.
Mathew Brooder
A marine aquarist can't ask for more than what Saltwaterfish Depot offers. Really outstanding selection, great prices, and second-to-none customer service afterwards. For people reading this -- don't think twice -- your in good, honest hands. Again, thanks alot for everything, and please look for my next purchase soon.
Sal Mutone,
El Paso, Tx
I just wanted to drop a note that the fish I ordered last week are doing great! They arrived late in the afternoon on Friday and bounced back very quickly!
Thank you for your customer support.
Kim williams
I just recieved my live Fiji rock from you and ai just wanted to write you a quick message to let you know just how impressed I am with the rock. My aquarium looks so beautiful with it. Thanky you so much. Now I just have to figure what I want for corals. I will definitely be given you that business as well.
Thanks Again,
Kevin Tedford
I called your company last Saturday about buying some live rock. I spoke to Jeff and he explained to me everything I needed to know about live rock, (since this was my first time using live rock). Not only was he very helpful and answered all my questions one by one, he was also very HONEST. My rock arrived on Thursday ( 100 lbs of Namoli ), and let me tell you it's the most awesome live rock I have ever seen ANYWHERE! Jeff hand picked it himself , just like he said he would, and the packaging was great, no broken pieces. You guys have really made my day and I will definitely buy from Saltwater Fish Depot again.
Sincerely,
Steven Amalfitano
I received my dragon eel today. He's VERY nice, and seems to be happy in his new home. Just wanted to say thank you for all your help. I will definitely be using Saltwaterfish Depot again in the future.
Thanks again,
Ricky.
Received my shipment of fish and plants last night. This morning the fish look great-nice coloring and active. Plants are beautiful and the Tangs love them. Thanks again for the beautiful fish and plants. Know I will be ordering from you again.
Barb Neves
Just wanted to let you know I received my gorgeous corals and anemone yesterday. Wow, what a beautiful, healthy bunch of guys! Everyone arrived safely and acclimated nicely. I'm very pleased with the animals. I will be doing business with you again very soon.
JoAnne Ravo
Thanks to you guys and your wonderful fish, we are filling our 250 gallon tank with wonderful specimens. If you ever need a testimonial I'm your gal!!!!
Carol Hoffmeister
Dear Aquacon, We just wanted to thank you for a great shipment. It arrived in great condition. It's nice to have reached an honest retailer. We appreciate the good business and plan to order again shortley.
Thanks again..
Jen & Dave
The live rock pacages arrived today and were still nice and cool, and smelled sweet as a rose! The rock selection was really nice and I want to thank you all for your effort and performance - the results are GREAT! Please pass the word to the proper folks.
Thanks...
Gene Louthan
Just wanted to let you know that my fish arrived and they are truly magnificent!!! I ordered the majestic, asfur,flame wrasse, and flame hawk. All arrived in good condition.
Thanks,
Sandy Berke
Please tell Mary I said thanks for the beautiful pieces of rock that she hand picked!
Alex Austin
Wanted to let you know my order came in today and everything was perfect! The clam you sent is great! The ultra orange colony rock is better than expected. My buddy chipped in with me and bought 10 emerald crabs along with my order, he was really impressed with them. I know your busy but let me tell you this, you have a great web site. The best variety and selection. But, I was most impressed when a young lady called me at my place of business and told me my order was shipped and to call her if I had any problems. Trust me, this means alot to online buyers, so thanks for everything. My buddies and I will be buying again soon. Keep up the good work.
Best wishes,
Eric Johanson and Trou Ray
I am still amazed living here in California, that Aquacon cares about every shipment. This is my 3rd order of live rock and several fish etc. shipments. I am so pleased with the care and quality of EVERY shipment. The Live Rock again was beautiful, and wrapped with great care. I have called your staff with questions, and they gave me the right advice. I will never shop for live rock anywhere else! ....
Wood Oakley
I just wanted to tell you how pleased I was with the shipment I received from you this week. Not only did I appreciate your telephone call, but I appreciate the extra concern you take when filling my order. But most of all, I appreciate the quality of the "items" you sent. I usually expect a few DOA's in an order. You left very clear acclimation instructions, highly appreciated. Not a single DOA in the whole box. Very well done. I can't wait to place my next order with you. Very nice job. I can't say it enough. Very nice.
Thank you,
Cathy Teevan